Our innovative approaches to employee experience, including the Spirit of Vodafone Day, the revamped Vodafoners app and the iAssist programme, are helping to redefine workplace empowerment.

Spirit of Vodafone Day

We work at pace at Vodafone, and while this allows us to deliver great things, it also means that we don’t often pause to reflect and focus on our own personal growth, wellbeing and connection. During the Spirit of Vodafone Day, we aim to disrupt the everyday patterns of work, create space for sustained performance, and unleash moments of innovation and learning to bring our Spirit to life.

Spirit is not a day off but is a day where we encourage you to switch off from the standard patterns of work, such as meetings and emails, to focus on your personal growth. These activities are just as important as work in creating long-term, sustainable performance as well as innovation and learning.

From a Board of Impact to team-building activities, we explored how we can Grow our Impact at the Spirit of Vodafone Day.

Our Spirit of Vodafone Day has mainly revolved around Grow my Impact, encouraging all our employees to Grow their Impact through the Spirit of Vodafone.

Vodafoners app – Revamped to transform the employee experience

While Vodafone has always delivered outstanding customer experiences, we’ve now extended this dedication to all employees through a significant transformation – a revamped Vodafoners app.

Originally launched in 2016, the updated app sets a new standard for digital employee experience with a seamless, user-friendly interface. With a remarkable 92% adoption rate among employees and over 40 000 monthly logins, the Vodafoners app has become an integral part of their daily lives.

It offers a comprehensive suite of services, from easy access to pay slip information and pension details to employee benefits and exclusive offers, as well as integrating on-premises vendors, transportation services, and a dedicated section for careers and learning opportunities.

The top three visited services are pay slip information, bus transportation booking and Vodafone Cash wallet recharge, highlighting their essential role in streamlining daily routines. With this in mind, the app features a convenient two-click process for recharging the Vodafone Cash wallet, available around the clock.

The Vodafoners app reflects Vodacom’s unwavering commitment to providing our employees with the best possible experience, promoting personal and professional growth by embracing technology and innovation in the ever-changing digital landscape.

iAssist – Always at your service

Vodafone’s employee assistance programme, iAssist, facilitates access to a wide range of professional services.

Our commitment to employees’ mental health takes centre stage with the iAssist employee assistance programme, which challenges the stigma around mental health and allows us to provide robust support to our workforce.

By offering employees access to professional therapists, counsellors and psychiatrists, iAssist contributes to a healthy, engaging work environment, reduces absenteeism, boosts productivity and enhances overall engagement.

Without breaching the privacy of any staff member, Vodafone Egypt facilitates access to a wide range of professional mental health support experts, fully funded by the company, ensuring no cost to the employee.

The programme, which is accessible through a dedicated service app, ensures anonymity. Vodafone only has access to a generic dashboard that tracks session numbers and areas of mental health focus.

The iAssist programme has received a remarkable response, with over 500 sessions booked and zero complaints about user experience or the effectiveness of professional support.