Building on our successes to craft a bold new future

In this edition, we celebrate our achievements as we continue to forge ahead with transformative innovations.

M-PESA, Africa’s most successful mobile money service and the region’s largest fintech platform, turns 18 this year. We explore the global influence of this groundbreaking service, including how it affects the everyday lives of millions of people. As M-PESA evolves, we’re excited to highlight some of our future plans, driving innovation to empower our customers even more.

The future also presents challenges that we are determined to overcome. While Generative AI holds boundless promise, it poses risks such as AI-assisted cybercrime. Our cover feature delves into the fascinating and constantly changing world of cybersecurity, where increasingly sophisticated threats demand constant vigilance from each of us.

The vast potential of digital technology is on full display at HackFest 2025, where we take innovation to the next level. Don’t miss the upcoming market finals, leading up to the All-Africa Clash with incredible prizes up for grabs. Plus, automation is being put to work by employees who have taken the plunge and completed the Citizen Developer training programme – proof that when we shift our thinking and embrace new ways of working, we can create the future, together.

There’s so much to discover in this edition of One Spirit, from inspiring stories of empowerment and education to growth and customer experience, all of which showcase our transformative progress.

Happy reading!